Last updated: 9 September 2026
The following third-party providers are used by FernNola to operate our platform and applications. The “Applies to” column indicates whether a provider is used by the FernNola platform, the Fergus CRM Integration, or both.
| Provider | Purpose | Location | Applies to |
|---|---|---|---|
| Vercel Inc. | Application hosting, serverless functions, edge network, TLS termination, scheduled jobs, runtime logs | Singapore (sin1) | Both |
| Railway | PostgreSQL database hosting and automated encrypted backups | Singapore | Both |
| Better Stack | External uptime and availability monitoring; HTTP probes against public endpoints only, no database access | European Union (Czech Republic) | Both |
| Google LLC | OAuth sign-in provider for the FernNola web platform | United States | FernNola platform |
| Zoho Corporation | Transactional email delivery via Zoho Mail SMTP — support requests, product ideas, internal error alerts | Australia | Both |
| Nager.Date | Public holiday API used by the Holiday & Events Calendar; receives an ISO country code and year only | Austria | FernNola platform |
| GoHighLevel / LeadConnector (HighLevel Inc.) | CRM platform the integration connects to — integration platform, not a hosting sub-processor | United States | Fergus CRM integration |
| Fergus Software Limited | Job management platform the integration connects to — integration platform, not a hosting sub-processor | New Zealand / Australia | Both |
Integration platforms. GoHighLevel and Fergus are listed for transparency. They are integration platforms that the App connects to on your behalf, not hosting sub-processors. Each is governed by its own privacy policy.
Which providers can access Fergus customer data? Only Vercel (application hosting), Railway (database), and GoHighLevel (the CRM platform data is synced with). All other providers listed above handle FernNola operational or account data only.
AI and machine learning. We do not use AI or large language model providers. No customer data is sent to any AI service, and no customer data is used to train models.
This list is updated when a provider is added or removed. Previous versions are available on request from support@fernnola.com.